Privacy Policy

Privacy Policy

General

Protecting your privacy is very important to Commerce Torquay.  We are committed to maintaining the security of all Personal Information provided to CT, whether by individuals with whom Commerce Torquay do business, visitors to and users of this Website and social media accounts or otherwise.  This Privacy Policy details how Commerce Torquay collect, use and manage this Personal Information.

This Privacy Policy explains how Commerce Torquay manages the Personal Information that it collects, uses and discloses, and how to contact Commerce Torquay if you have any further queries about Commerce Torquay management of, or would like to request access to, your Personal Information.

Collection

1. Commerce Torquay collects Personal Information in connection with your use or purchase of its products and services, to provide you with the products and services you request, as well as information on other products and services offered by Commerce Torquay. 
2. Where possible, Commerce Torquay will collect Personal Information directly from you or a person authorised to provide your Personal Information on your behalf.  This can be through this Website or any other Commerce Torquay website, a Commerce Torquay social media account, in a retail store supplied by Commerce Torquay, over the phone or by email.  Should Commerce Torquay collect your Personal Information from a third party, Commerce Torquay will take reasonable steps to ensure that the third party has obtained your consent to provide your Personal Information to Commerce Torquay.
3. If you do not provide Personal Information requested of you to Commerce Torquay or, withdraw your consent to Commerce Torquay collection, use and disclosure of your Personal Information at any time (subject to contractual and legal restrictions and reasonable notice), Commerce Torquay may be unable to provide you the products or services you have requested or contact you in the future.
4. If you no longer wish to receive a Commerce Torquay newsletter, or information about Commerce Torquay products, services, events or other promotional information you may unsubscribe by contacting Commerce Torquay as described below.  For communications sent by email or other electronic means you will also be able to unsubscribe using the unsubscribe mechanism in the message itself.  As a member of Commerce Torquay, your ability to unsubscribe is subject to Commerce Torquay right to contact you in its discretion as required under its Constitution or under its governing legislation.

Disclosure of Personal Information

1. Commerce Torquay may share your Personal Information with people within its organisation who have a “need to know” that Personal Information and may disclose your Personal Information to third parties including Commerce Torquay advisors, suppliers of IT services, third parties engaged by Commerce Torquay for the purpose of providing services requested by you or for the purposes of seeking legal or other professional advice.
2. We may disclose your Personal Information to third parties in the event that Commerce Torquay sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets.

Security

Commerce Torquay takes all reasonable technical and organisational security measures to protect personal information from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure.

Access to Personal Information and right to rectification

You can gain access to the Personal Information Commerce Torquay holds about you by sending a request to hello@torquaycommerce.com.au.  As Commerce Torquay wishes to ensure the Personal Information it holds about you is complete, accurate and up to date, you have the right to send a request for rectification via the same form.

Concerns or Comments

If you have a concern or complaint about how Commerce Torquay has used your Personal information, as a first step, you should raise this in writing with Commerce Torquay using the contact details available on our website, via the contact form or to hello@torquaycommerce.com.au .  Any comments or queries can also be submitted using the same form.

Definitions

In this Privacy Policy, the following definitions apply:

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not and includes but is not limited to:

1. identifying and contact information (for example, your name, address, age, date of birth, gender, and email address);
2. financial information (for example, credit or debit card details);
3. health information; and
4. other information with your consent or where required by law.

Privacy Policy means this policy as amended from time to time.

CT means Commerce Torquay Inc. (A0029944N) (ABN 23 769 138 253).

You means the individual or organisation who is a member, or contact person relating to a member, of Commerce Torquay.